Aug 27 2020 by norman bridwell read drivers of back of house in restaurants usually one of the first people you see in the back of house is the kitchen manager the kitchen manager is responsible for all back of house operations they hire employees ensure the restaurant is up to code with food. This is hospitality whether the kitchen is on display or not the back of the houses efforts are essentially just as hospitality driven as the front of the house these hard working culinary professionals do a lot to move the engine of hospitality in many ways what they do goes unnoticed unless they dont do it. Usually one of the first people you see in the back of house is the kitchen manager the kitchen manager is responsible for all back of house operations they hire employees ensure the restaurant is up to code with food safety and even jump in on the action when the kitchen is very busy executive chef. General manager the general manager or gm oversees the entire restaurant staff including the front and back of house but they spend a lot of time in the dining room the restaurant owner relies on the gm to be their eyes and ears and ensure that operations are running smoothly